FAQ - Frequently Asked Questions

ExpertCounter's frequently asked questions:

1) How do I get started with ExpertCounter?

The first step is to register an account with us. It's free! Then follow the instructions within the member's area.

2) How do I add a counter to my blog at Blogger (blogspot)?

If you have a blog with Blogger (blogspot) you need to login to your Blogger account and add ExpertCounter's code to the template of your blog. Read this short tutorial for details.

3) Why does the counter show the default number 39640850?

First, ensure the code has been installed correctly. If you have created more than 1 project, ensure you copy/paste the correct code in each website/blog.

Once the counter has been installed correctly, wait for your website/blog to receive another visit, so the counter has something to show. If you are blocking your own visits, you will have to wait for another person to visit your website/blog from another IP address.

4) The system says that my URL is wrong, why?

Maybe you are adding a slash "/" at the end of the URL, try again removing it. These are examples of supported and not supported URLs:

Good:
http://www.domain.com (there is no / at the end)
http://www.subdomain.domain.com
http://subdomain.domain.com

Bad:
http://www.domain.com/ (there is / at the end, remove it and the URL is ok)
http://www.domain.com/directory
http://www.domain.com/page.html
http://www.domain.com/directory/page.html

5) Is there a non Javascript code for Myspace, Wordpress.com, etc?

You can use the "noscript" part of the code, within the <noscript> and </noscript> tags, highlighted in blue in the following example:

<!-- ExpertCounter start of code -->
<script type="text/javascript"><!--
bd = "http://www.expertcounter.com/counter.php?id=xxxxxx";
ur = bd+"&w="+screen.width+"&r="+escape(document.referrer)+"&u=";
ur += escape(document.location)+"&t="+escape(document.title);
ur += "&java=1"+"&sc_random="+Math.random();
document.write('<a href="http://www.expertcounter.com/" target="_blank"><img src="'+ur+'" alt="Website and Blog Tracking" border="0"></a>');
//--></script>
<noscript><a href="http://www.expertcounter.com/" target="_blank"><img src="http://www.expertcounter.com/counter.php?id=xxxxxx" alt="Website and Blog Tracking" border=0></a></noscript>
<!-- ExpertCounter end of code -->

(xxxxxx is your project id)

Keep in mind that some statistics may not be available when using only this part of the code, so it's recommended to use the whole code whenever possible.